Ticket Office Machines

Tranzitup: Self-Service Ticketing That Never Stops

Tranzitup Ticket Office Machines give passengers fast, intuitive access to tickets, passes, and smartcard top-ups — any time of day, without queues or counter staff.

A Smarter Ticket Office, Open Around the Clock

Tranzitup Ticket Office Machines replace the pressure on staffed counters with a fast, reliable self-service experience that passengers can trust. From buying a single journey to topping up a concessionary smartcard, every transaction is handled in seconds — with no training required and no staff intervention needed.

Cloud-connected and remotely manageable, each machine keeps itself up to date and reports its own health — so your operations team always knows exactly what is happening across every location in your network.

24 / 7

Self-service ticketing with no staff dependency

Multi-Pay

Cash, card, contactless, mobile & smartcard accepted

Remote Mgmt

Fare updates, stock alerts & diagnostics from the cloud

Accessible

Audio guidance, large text & wheelchair-height options

Rethinking the Ticket Office

Reimagining Ticket Office Machines

Traditional ticket offices are expensive to staff, limited in hours, and create bottlenecks at the moments passengers need speed most. Tranzitup Ticket Office Machines remove every one of those constraints — delivering a full-service ticketing experience without a single member of counter staff.

Built on an open, cloud-native platform, each machine integrates with your existing AFC back-office from day one — updating fares, promotions, and product ranges centrally, instantly, and across every location at once.

tranzitup. Ticket Office
Tranzitup Ticket Office Machine at station
The Tranzitup Difference

Ticket Office Machine Benefits

Tranzitup Ticket Office Machines are designed to handle the full range of passenger ticketing needs — from quick single-journey purchases to complex multi-trip pass management — while reducing operational costs, cutting queue times, and giving your team complete visibility over every machine in the field.

Reduce Pressure on Staffed Counters

By handling routine ticket purchases and smartcard transactions automatically, Tranzitup TOMs free your staff to focus on passengers who genuinely need personal assistance — improving service quality for everyone.

Every Payment Method, One Machine

Cash, contactless bank cards, mobile wallets, ITSO smartcards, and printed tickets — every payment type is supported natively, ensuring no passenger is ever turned away at the machine.

Live Network Monitoring

Monitor cash levels, paper stock, transaction volumes, and device health across every machine from a single dashboard — with automated alerts before issues affect passengers or revenue.

Full Ticketing & Pass Management

Passengers can buy single and return journeys, day passes, season tickets, and multi-modal travel cards — as well as topping up ITSO smartcards and collecting pre-purchased tickets — all from one terminal.

Intuitive Touchscreen Interface

A large, high-brightness touchscreen with a clear step-by-step purchase flow means passengers complete transactions quickly and confidently — with audio guidance and accessibility modes always available.

Centralised Fare & Product Control

Update fares, launch new ticket products, and push promotional offers across your entire machine estate instantly from the Tranzitup cloud platform — no engineer visits, no downtime required.

Tranzitup Ticket Office Machine close-up
Built for the Station & Street

Tranzitup Ticket Office Machine Features

Every Tranzitup Ticket Office Machine is engineered for high-traffic public environments — vandal-resistant, weatherproof where required, and designed to handle continuous operation across indoor stations, outdoor stops, and interchange hubs alike.

Hardware & Durability

Hardware & Durability

Vandal-Resistant Cabinet: Heavy-gauge steel enclosure with anti-graffiti coating and tamper-proof fixings — built to withstand continuous public use without degrading.

High-Brightness Display: Sunlight-readable touchscreen with anti-reflective glass ensures clear visibility in all lighting conditions, indoors or out.

Indoor & Outdoor Models: IP65-rated outdoor variants handle rain, dust, and temperature extremes — the same software platform runs on both configurations.

Payment & Ticketing

Payment & Ticketing

Cash Handling: Banknote acceptor and coin mechanism with intelligent recycling minimise cash-handling costs and reduce collection frequency.

EMV Contactless & Chip: Certified payment terminal accepts all major contactless cards, mobile wallets, and chip-and-PIN transactions securely.

ITSO Smartcard Read & Write: Full read/write capability for national and local smartcard schemes — issue new cards, top up balances, and load passes in seconds.

Thermal Ticket Printing: High-speed thermal printer produces durable barcoded and QR tickets with low maintenance and high reliability.

Management & Connectivity

Management & Connectivity

Cloud Dashboard: Monitor every machine's cash levels, paper stock, transaction data, and fault status in real time from a single centralised interface.

Automated Stock Alerts: Low cash, low paper, and fault conditions trigger instant alerts to operations teams — preventing service gaps before they happen.

Remote Fare Management: Push fare changes, new products, and promotional pricing across the entire estate instantly — with full audit trail and rollback capability.

Open API Integration: Connects to any AFC back-office, revenue management, or reporting system through standard RESTful APIs — no proprietary lock-in.